1. ACCOMMODATIONS: Adventurewood Cabin is Individually
and privately owned, each rental home reflects the taste of its Owners. Specialty items vary. Many homes have an Owner's
Locked Closet. Tampering with locked closets will result in a charge to Guest's credit card. (See Security Deposit/Damages
# 16). Every effort is made to assure accurate descriptions with no misrepresentation intended. Adventurewood Properties will
not be held responsible for errors in printing, changes made by Owners or matters out of their control, e.g. noise, construction,
2. CANCELLATIONS: Cancellation of a confirmed reservation must be received by that
Guest, not a representative of that Guest. Reservations must be cancelled at least 14 days before arrival date.
Service Fees are non-refundable. Cancellations at least
14 days prior to arrival will receive a full refund with $50 Cancellation Fee charge only.
Late cancellations and no shows will not receive a refund. Charges for ANY Cancellations
less than 14 days prior to check-in are as follows: For Cancellations 7 -13 days before
check-in a ONE NIGHT'S rental rate plus all taxes will be charged. For ANY cancellations LESS than 7 days before check-in will be charged
the FULL AMOUNT of their reserved dates plus ALL taxes/service charges. No exceptions.
3. CHECK-IN: Check-In time is 4:00 p.m. Please remember that throughout the season cabins must
be readied for occupancy within a very tight time frame! In many cases, homes require maintenance repairs, additional cleaning
time, etc. Guest 's arrival at 4:00 p.m. allows time to ensure that homes are clean and ready for occupancy and may lessen
the waiting period. Early check-in may be available on a limited basis. To receive details, call and request information on
early check-in and costs.
4. CLEANING: To ensure that homes are well maintained, cleaning and cross-inspection
will occur after each departure by property housekeeping. Guest is required to (A) Gather all trash and put in kitchen.
(B) Wash and put away all dishes/pots/pans/silverware. (C) Ensure the home receives reasonable cleaning during your stay,
i.e. vacuuming, sweeping, etc. (D) Leave furniture and other contents in original location and condition. (E) When
departing, leave A/C at 78 degrees/Heat at 55 degrees (in most units). Failure to comply could result in a charge to Guest's
credit card. (See Security Deposit/Damages # 16) Exit cleaning is automatically included in the flat rent that is paid by
5. FORMS OF PAYMENT: Credit Cards are required for all reservations. MasterCard
and Visa are accepted.
6. LOCK-OUT POLICY: In the event a Guest is locked out of the home during
the rental period, Guest must call Maintenance and leave a message. A property representative will arrange to meet the
Guest at local location.. There will be a $20.00 service charge, ($30.00 if key must be delivered). This fee is to be collected
at the time service is rendered.
7. MAINTENANCE/REFUNDS: All equipment in each home should be in
working order. Please report any inoperative equipment to Maintenance promptly! Maintenance will make every reasonable
effort to have the problem corrected. Under no circumstances will there be a reduction of rent or refund for loss of utilities,
mechanical failure of air conditioning, heating unit, dishwasher, washer, dryer, TV, VCR, blender, toaster, fireplaces, or
other appliances. While rare, all hot tubs are subject to temporary closing due to extenuating circumstances. No refund or
rent reductions will be given if this occurs. THERE ARE NO REFUNDS FOR INCLEMENT WEATHER INCLUDING SNOW, ETC.
OCCUPANCY: The number of Guests occupying a property is limited to the number stated on the lease agreement. Maximum
occupancy at Adventurewood is 8 Guests! These limits are strictly enforced. All homes are
limited to families, couples, or adults 25 years of age or older. You MUST be 25 years or older to rent this property.
Exceeding the specified occupancy constitutes a breach in the lease agreement and
will lead to termination without refund of rent and possible credit card charges. (See Security Deposit/Damages
9. OFFICE HOURS: 9:00 A M. - 8:00 P.M. Monday - Friday, 10 AM -5 PM on Saturday and
we are closed on Sundays. Adventurewood is open year around. Holiday hours do apply. CHECK-IN TIME 4:00 P.M. AND CHECK-OUT
TIME 11:00 A M.
10. PERSONAL PROPERTY: Management will not be responsible for personal
items. Guests must send a prepaid envelope or package for return shipment. No CODs.
11. PETS: Absolutely
no pets are permitted in or on rental property! Adventurewood DOES NOT
allow pets! No exceptions will be made. Violation of this policy will result in immediate
eviction with no refunds and a $100 violation/damage charge to your credit card.
INDIANA Laws with regards to the SERVICE ANIMALS are followed.
12. SMOKING: Smoking
is NOT allowed inside Adventurewood! If you smoke outside please do not flip the butts in the yards,
fireplaces or outside; put out properly and dispose of in can or other firesafe container. If evidence of smoking
in a non-smoking unit, there will be a $300 charge put on the guest’s credit card (See Security Deposit/Damages # 16).
13. RESERVATIONS: There is at least a two (2) night minimum. Last minute cancellations occasionally
provide prime properties to become available. CALL US. To make a reservation: A) Plan the vacation dates: B) Check On-line
availability found at http://www.adventurewoodlogcabin.com D) One full night rental plus taxes, surcharge and handling fee must be paid at the time you make a reservation with
a visa or mastercard: E) Once property is reserved, a confirmation will be e-mailed immediately to Guest. The remaining balance due will be billed to your credit card that was used for your reservation
deposit, 7 days prior to stay, to allow time for mailing out of documents/directions, etc.
14. RESERVATIONS FOR THE UPCOMING YEAR: Adventurewood loves repeat guests! Advance reservations
for the next year will be accepted. Owners and current year guests, respectively have priority. We do reservations only one
year in advance for this reason. All normal reservation policies apply (see #14). All next year reservations booked in current
year are subject to price increase.
15. SECURITY DEPOSIT/DAMAGES: A credit card number must be provided
for damages. Guest will be responsible for any damages or theft. Please report any damage upon occurrence. GUESTS CREDIT CARD
WILL BE USED AS DAMAGE PAYMENT. Charges to Guest's card may include, but are not limited to: damages over and above normal
wear and tear, theft, missing items, phone charges, excessive cleanup, unreturned keys, unauthorized late check-outs and unwarranted
service calls. If a fee is charged, a letter will be sent to the Guest explaining the reason.
Should the Guest(s)
dispute the the charges or the credit card limit on the card not be sufficient to cover the theft and/or repairs/cleaning
required due to excessive use of the cabin,Management reserves the right to charge the Guests(s) with vandalism and pursue
collection from the Guest(s) with venue being in the County of Brown, State of Indiana. All reasonable attorney's fees
will be at the expense of the Guests(s) should collection become necesssary.
Should the home confirmed by Guest become unavailable for any reason whatsoever, management will inform Guest immediately
upon us being notified and/or prior to check-in whenever possible. Every attempt to relocate Guest to a comparable home will
be made, unless Guests requests a full refund, in which case all monies will be refunded. Guest will be responsible to pay
any rental amount on a substitute home that exceeds the original reservation amount.
Adventurewood does provide a telephone for local calls only. To make long distance calls, Guests are required to use
a credit card or calling card. If long distance charges are incurred during a Guest's stay, Guest will be charged $20.00
in addition to the cost of the phone calls. Cell phone coverage is usually available at Adventurewood. (Verizon
does cover this area.)
18. FURNISHINGS/AMENITIES: The Owner has furnished the unit with basic needs
for housekeeping, cooking, etc. Linens, towels, (at least 1 towel and one washcloth per person)pillows, sheets and
bedspreads are provided. Some larger Hot Tub towels are provided, however,or larger groups and longer stays we
recommend bringing extra towels for the hot tub. Dishwasher detergent, dish soap and kitchen towels are provided.
Paper products, foil, condiments, and bath supplies are not. Hot tubs, Jacuzzi's and other special amenities
will be maintained as well as possible but no refunds will be given with regards to the condition of these special amenities.
If any known problems occurs with these amenties prior to your arrival, management will attempt to notify guest if possible.
Firewood is provided by Management October-March for the interior wood burning fireplaces only.
NOTE: Indoor Fireplaces are SEASONAL!! Indoor Gas and Wood-burning
Fireplaces are closed for the warmer months (usually mid-May to mid-September) weather permitting..
DO NOT attempt to use ANY fireplace with A/C turned on or tamper with them in the "off-season". Any evidence
of this will result in $100 charge to your credit card.
OUTDOOR fire pit is provided for year
round use! Firewood is NOT provided. Please bring or purchase your own smaller firewood for outdoor fire
pit at local stores! Adventurewood owners recommend bringing 3 or 6 lb. fire starter
logs for each day and/or fire you may want as any firewood at the property is quite large (sometimes damp in inclement weather)
and difficult to start fires with!
19. LANDLORD SHALL PROVIDE: The property shall be in
safe, clean condition and shall meet the building and housing codes. Owner repairs shall be made upon proper notification
20. LATE CHECK-OUT Unauthorized late check-outs shall cause the tenant to be charged up to twice
the daily rental rate for any portion of day the tenant remains on/in the premises. This rent plus any and all legal fees
or other expenses resulting from this late check out shall be paid by the tenant.
21. MAINTENANCE HOURS:
Please read the Welcome contact Phone Number sheet posted in your cabin for Office
and Maintenance Phone numbers! Our maintenance department is on duty from 9:00 AM to 8:00 PM seven days a week.
You leave a message on a voicemail and they will get back with you. Please make sure that if you are calling from a cell phone,
that there is a clear reception and we can get a clear call back number. DO NOT call Maintenance after hours except
in a true emergency! Only true emergencies will be handled after maintenance hours.
FAIR HOUSING Management conducts business without respect to race, color, religion, sex, national origin, handicap,
or family status of tenants.